What do I need to bring to class?
Please bring a pair of indoor running shoes or cycling shoes and a water bottle. Wear something that is comfortable and ready for you to sweat in. We also recommend that you bring a small towel for your workout.
Do you have lockers?
Yes. We have 12 lockers in each locker room; please bring your own lock.
Do you have showers?
Yes. We have shampoo and body wash. Please bring your own bath towel.
How do I sign up for classes?
You can sign up through our website www.islandfit.fit or with the WELLNESSLIVING achieve app.
How can I sign up for personal training?
Please contact Eke directly by either calling the studio at 585- 404-0076 or sending him an email at email@example.com
What is your late policy?
Due to the high-intensity nature of the workouts, we strenuously urge all participants to arrive on time. If you arrive more than 5 minutes late, we reserve the right to deny entry into the class.
Can I stop in?
Yes. Please do but we may be teaching classes or training clients. If you would like a tour please contact us to schedule an appointment.
What is the best way to reach you?
You can leave a message by calling 585-404-0076 or send us an email at firstname.lastname@example.org and we will get back to you within 24 hours. We will be more than happy to arrange a time for you to visit the studio.
What are your hours?
As a new business, we are a lean mean machine. As a result, we are always open 60 minutes prior to and following class times (see our schedule). However, you might catch us at the studio doing private or team trainings. If you’d like to pop by outside of class times, please send us an email at email@example.com and we would be more than happy to arrange a time for you to visit the studio.
What is your cancellation policy?
We have quite a generous policy allowing you to cancel with no penalty or lost class up to four hours before your class time. Failure to cancel within the specified time frame will result in loss of that class.
How do I schedule a Hydromassage session?
You can schedule your sessions through the website and WELLNESSLIVING achieve App.
I’m new to exercise. Do you have a beginner class? Will I be able to keep up?
All levels are welcome to our classes. We recommend that you arrive 15 minutes early, and speak to the instructor before the class. Remember to eat and drink before and after your workout to help your body recover, and don’t forget to recover with the hydromassage chairs!
What do I do if I’m having trouble signing into WELLNESSLIVING achieve App?
On the WELLNESSLIVING achieve App, you need to create a separate account before you can book classes. Click Sign Up! to create an account. Make sure you remember your password. The best way to remember your password is to click the Remember Me box. After you create your account, you will enter your credit card information and purchases and register for classes.
Where do I go to download the WELLNESSLIVING achieve App?
You can download the WELLNESSLIVING achieve App for free on the Apple App Store and the Google Play Store.